Head - Security & Vigilance - Ex-Armed Forces

To lead and institutionalize a comprehensive security and vigilance framework across multiple locations, ensuring asset protection, risk mitigation, fraud prevention, statutory compliance, and uninterrupted operations. The role is responsible for managing large-scale security operations, strengthening governance, and driving a proactive security culture to achieve zero major breaches.

Key Responsibilities

- Accountability Expected Outcome Performance Measures

- Security Operations Management

- Seamless security coverage across all locations with no major breaches

- Zero major security incidents, response time to incidents

- Vigilance & Investigations

- Identification and closure of fraud, theft, and misconduct cases

- Value of cases detected, closure rate, recovery value (~- impact)

- Access Control & Surveillance Systems

- Robust access control and monitoring systems implemented

- Reduction in unauthorized access incidents

- Theft & Loss Prevention

- Significant reduction in pilferage and asset loss - % reduction in theft/security incidents

- Contract & Vendor Governance

- Strong governance over security agencies and vendors

- Compliance score, audit findings, SLA adherence

- Risk Assessment & Crisis Management

- Proactive identification and mitigation of risks, Number of risks mitigated, crisis response effectiveness

- Statutory Compliance

- Full compliance with legal and regulatory security requirements

- Zero compliance violations, audit outcomes

- Police & Government Liaison

- Strong coordination for incident handling and compliance

- Resolution turnaround time, relationship effectiveness

- Technology Integration

- Adoption of modern security systems (CCTV, access tech, analytics)

- System uptime, tech adoption metrics

- Team Leadership (Core + Outsourced)

- Effective deployment and management of ~600+ outsourced personnel and core team

- Workforce efficiency, attrition rate, deployment optimization

Key Challenges

1. Managing risks arising from internal-external collusion driven by continuous movement of contract labour, transporters, and vendors, impacting asset security and material integrity

2. Ensuring consistent discipline, vigilance, and performance standards across a large- outsourced security workforce deployed across multiple locations

3. Balancing robust security protocols with seamless plant operations, ensuring that controls do not impact production throughput or logistics efficiency

4. Driving thorough and legally sound investigations while ensuring timely closure of fraud, theft, and misconduct cases