Head - Sales - Modular Kitchen Vertical

We are looking for a seasoned business leader to build, scale, and own the Modular Kitchen vertical end-to-end. This role will be responsible for P&L ownership, driving revenue growth, setting up scalable operations, and creating a differentiated customer experience across design, sales, manufacturing, and installation.

The ideal candidate brings a strong blend of commercial acumen, operations expertise, and consumer mindset, with prior experience in modular kitchens, home interiors, furniture, or allied categories.

Key Responsibilities:

Business & P&L Leadership:

- Own the P&L for the Modular Kitchen business, including revenue, margins, cost optimization, and profitability

- Define and execute the business growth strategy across channels (retail studios, franchise, D2C, B2B, partnerships)

- Set annual operating plans, budgets, and KPIs; track performance rigorously

Sales & Revenue Growth:

- Drive top-line growth through studio sales, channel partners, architects & designers, and digital leads

- Build and lead high-performing sales and design teams

- Improve conversion rates, average ticket size, and customer lifetime value

Product & Category Management:

- Lead product strategy including design ranges, materials, finishes, pricing architecture, and customization models

- Work closely with design and sourcing teams to ensure trend relevance, quality, and cost efficiency

- Identify opportunities for adjacent categories (wardrobes, appliances, accessories)

Operations & Supply Chain:

- Oversee manufacturing, sourcing, logistics, and installation to ensure on-time delivery and quality

- Optimize vendor partnerships, manufacturing capacity, and installation timelines

- Reduce wastage, rework, and service escalations through process improvements

Customer Experience & Brand:

- Own the end-to-end customer journey from lead to installation and post-installation service

- Ensure consistent service standards and high NPS across locations

- Work closely with marketing and brand teams to strengthen positioning in the modular kitchen category

Team Leadership:

- Build and mentor leadership across sales, operations, design, and project management

- Drive a culture of accountability, speed, and customer-first thinking

Key Requirements:

Experience & Background:

- 12-18+ years of experience in Modular Kitchens, Home Interiors, Furniture, Retail, or Consumer Durables

- Prior experience handling P&L or business unit ownership is mandatory

- Strong exposure to sales-driven environments and multi-city operations

- Experience working with design-led, customized products preferred

Skills & Competencies:

- Strong commercial and financial acumen

- Deep understanding of the modular kitchen ecosystem (design, manufacturing, installation)

- Ability to scale businesses from growth to maturity

- Data-driven decision maker with a hands-on leadership style

- Excellent stakeholder management and team leadership skills