Head - Sales - Metal & Mining

Job Description:

A senior leadership role responsible for driving business growth, profitability, and market expansion for the Metal & Mining Business Unit-both in domestic and international markets. The incumbent will lead strategic sales initiatives, manage key customer relationships, and ensure revenue and margin targets are achieved through a mix of business development, client management, and cross-functional collaboration with delivery, legal, and risk teams.

Key Responsibilities:

- Lead overall sales strategy and business acquisition for the Metal & Mining BU across global markets.

- Identify and develop new business opportunities while maintaining and expanding existing client relationships.

- Manage end-to-end sales lifecycle including lead generation, RFQ/RFP response, proposal preparation, pricing, and contract closure.

- Align sales objectives with BU profitability targets, ensuring commercial and technical viability.

- Conduct market research, competitor analysis, and pricing assessments to identify emerging trends and opportunities.

- Partner with internal teams to ensure timely delivery, client satisfaction, and project compliance.

- Handle key and strategic accounts, drive client feedback loops, and ensure issue resolution.

- Expand BU's footprint by entering new markets and diversifying customer and project portfolios.

- Oversee team performance, training, and succession planning to strengthen sales capability.

- Ensure adherence to legal, contractual, and risk management frameworks during project finalization.

Customer & Market Focus:

- Strengthen long-term client partnerships through regular engagement and feedback.

- Improve customer satisfaction and brand perception by addressing service gaps and ensuring timely deliverables.

- Act as a brand advocate, enhancing renewals, referrals, and cross-selling opportunities.

Key Skills & Competencies:

- Strong technical understanding of metals, mining, and EPC/EPCM business dynamics.

- Expertise in international and domestic sales, pricing, and contracting.

- Excellent analytical, commercial, and negotiation acumen.

- Proven leadership in business growth, client management, and team development.

- Strategic mindset with strong relationship management and problem-solving skills.

Ideal Candidate Profile:

A strategic, industry-recognized sales leader with deep domain knowledge of the metals and mining sector, capable of steering the BU's growth through market intelligence, customer partnerships, and value-driven solutions. Prior exposure to international projects and EPC/EPCM contracting is highly preferred.