Head - Sales - Meetings/Exhibitions & Events Vertical - Luxury Hotels

Description:

Head of sales- MICE (Meetings, Exhibitions & Events)- Luxury Hotels

We are currently looking to fill a Head of sales- MICE (Meetings, Exhibitions & Events) position with the topmost business Conglomerates in India. The position is to be based in Delhi NCR.

Company Profile:

Our client is one of the topmost consumer goods and services conglomerates in India and is an integrated and diversified group with a portfolio of strong brands and leading market shares in all product/ service categories. It employs the best talent in India and is one of the best employers to work for.

Essential Job Tasks:

- Sales Strategy Development

- Sales Team Leadership

- Revenue Growth

- Customer Relationship Management

- Market Intelligence

- Budgeting and Forecasting

- Performance Management

- Collaboration with Other Departments

- Industry Representation

- Sales Technology and Systems

- Contract Negotiation

- Sales Training and Development

- Competitor Analysis

- Complaint Handling and Resolution

- Ad-hoc Projects

- Sales Reporting and Analysis

- Client Entertainment and Hospitality

- Sales Process Optimization

- Team Retention

- Strategic Planning

Areas of Responsibility:

1. Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability through MICE accounts.

2. Sales Strategy Development: Develop and implement comprehensive sales strategies, plans, and tactics to identify and capitalize on new business opportunities, and to maintain and grow existing accounts.

3. Sales Team Leadership: Lead, motivate, and develop a high-performing sales team, providing guidance, coaching, and support to ensure they have the skills and knowledge to succeed in their roles.

4. Customer Relationship Management: Build and maintain strong relationships with key clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals.

5. Market Intelligence: Stay up-to- with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition.

6. Budgeting and Forecasting: Assist in the preparation of sales budgets and forecasts, and provide input on sales strategies and tactics to achieve revenue targets.

7. Performance Management: Monitor and analyze sales performance, providing regular feedback and coaching to sales team members to ensure they are meeting their targets and achieving their full potential.

8. Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotels defined standards.

9. Collaboration with Other Departments: Work closely with other hotel departments, including marketing, revenue management, and operations, to ensure seamless delivery of services and to identify opportunities for cross-selling and upselling.

10. Sales Technology and Systems: Utilize sales technology and systems, to manage sales leads, contacts, and accounts, and to analyze sales performance and trends.

Core Skills:

- Must have strong organizational and time management skills.

- Strong oral and written communication, including effective presentation skills.

- Goal-oriented and results-driven with a creative and strategic mindset.

- Proficient in documentation, reporting, and record-keeping.

- Skilled in market research, data analysis, and performance tracking.

- Sound understanding of social media trends, platforms, and content strategies.

- Product knowledge including pricing, packaging, and positioning.

- Ability to manage multiple projects and stakeholders with efficiency.

- Familiarity with the luxury hospitality industrys standards, audience expectations, and branding nuances.

Education and Experience: