Head - Sales & Operations

SBU: Commercial Trucks dealership sector

Experience Required: 15 Years

Industry: Sales and operations of commercial vehicles.

Job Summary:

We are seeking a dynamic and experienced Head - Sales & Operation for commercial Trucks/Bus dealership sector in Uganda.

As the Head of Sales & Operations, you will be responsible for formulating and implementing effective sales strategies, achieving sales targets, managing daily operations - including after-sales and service - and building strong relationships with customers and stakeholders.

Key Responsibilities:

Strategic Leadership & Sales Growth:

- Formulate and execute comprehensive sales strategies to expand market share, penetrate new corporate/fleet accounts, and achieve aggressive revenue targets.

- Manage client relationships with logistics companies, infrastructure developers, government bodies, and large fleet owners.

- Monitor market trends, competitor activity, and regulatory changes to identify new business opportunities and adjust pricing or product positioning strategies.

Operational Excellence:

- Oversee end-to-end dealership operations, including inventory management, supply chain coordination with OEMs, and showroom standards.

- Optimize workshop and service operations to increase throughput, minimize vehicle downtime for clients, and boost spare parts absorption rates.

- Implement robust Standard Operating Procedures (SOPs) across all departments to ensure compliance, safety, and seamless workflow.

Financial Management:

- Own the P&L (Profit and Loss) responsibility for the entire commercial truck dealership strategic business unit (SBU).

- Develop annual budgets, forecast sales pipelines, and manage working capital effectively, keeping a strict check on aging inventory.

- Drive profitability by balancing aggressive sales incentives with optimized operational costs.

Team Building & Culture:

- Lead, mentor, and motivate a high-performing team of sales managers, service heads, technicians, and administrative staff.

- Establish clear KPIs and performance evaluation metrics to foster a culture of accountability and continuous improvement.

Requirements:

- Bachelor's degree in Business Administration, Engineering, or related field; MBA preferred.

- Minimum 15 years of experience in sales and operations within the automotive or commercial vehicle industry.

- Proven track record of managing sales teams and achieving sales targets in truck or commercial vehicle segments.

- Strong understanding of operational workflows and supply chain management in the automotive sector.

- Ability to analyze market data, forecast sales, and plan accordingly.

- Proficiency in CRM software and MS Office applications.

- Strategic thinking with strong problem-solving abilities and decision-making skills.