Description: Job Description: Head of Risk & Compliance - NBFC/Fintech

Location: Gurgaon / Delhi NCR

Education: Graduate / MBA / PGDM / CA / FRM / CFA (Finance, Risk, Operations, Banking)

Experience: 1016 years in consumer secured lending (strong preference for gold loans) across risk, policy, credit, collections. Prior experience as Head of Risk / Deputy CRO / Senior Risk Leader in an NBFC/Bank/Fintech is ideal.

About the Client

A fast-growing, venture-backed fintech transforming how India saves, invests, and accesses credit through its most trusted asset - Gold. The company aims to empower millions of households with transparent and tech-led credit solutions. Youll join a high-growth, mission-driven team working on innovative models, robust processes, and scalable lending operations.

Role Overview

The Head of Risk will be responsible for designing, implementing, and running the end-to-end risk framework for the entire Gold Loan business. The role focuses on reducing breaches, improving cures, ensuring clean auctions, and running tight governance across underwriting, MTM monitoring, collections, and portfolio risk.

Youll work closely with the CRO and leadership team to shape risk policy, build analytics capabilities, strengthen collections strategy, and manage valuation, LTV, and auction controls with precision.

Key Responsibilities

1. Risk Strategy & Policy

- Define and maintain LTV Tenor matrices, cohort policy grids, and risk acceptance criteria.

- Govern limits around flow, AUM, sourcing channels, and define circuit breakers.

- Own valuation & pricing policy: assaying norms, stone deduction policy, purity haircuts, and IBJA AM/PM price governance.

2. Mark-to-Market (MTM) & Exposure Control

- Oversee daily loan-level MTM, breach triggers, and margin call prioritization.

- Design and execute margin call ladders and ensure timely customer communication.

- Implement intraday price-movement triggers and operational guardrails.

3. Auction & Loss Management

- Manage empanelment, performance, and SLAs of auction houses.

- Ensure strict governance on time-to-auction, hammer prices, reserve-price methodology, and LGD controls.

- Track LGD triangles, monitoring hammer-to-reserve performance by region & cohort.

4. Portfolio Monitoring & Early Warning System

- Develop volatility-based controls that adjust LTVs, tenors, and eligibility dynamically.

- Create and run branch/DSA heatmaps, stop-loss frameworks, and channel monitoring.

- Own dashboards for breach funnel, customer behavior, attrition, and cure rates.

5. Collections & Channel Governance

- Define risk-led collections playbooks across FoS, tele-calling & field operations.

- Calibrate DSA/Partner controls: clawbacks, quality checks, and sourcing hygiene.

- Improve cure rates, reduce LGD, and optimize resource deployment.

6. Regulatory Compliance & Governance

- Ensure 100% adherence to RBI NBFC guidelines, Gold Loan-specific norms, repossession/auction rules, Fair Practices Code.

- Drive internal audits, control testing, risk committee packs, and board-level reporting.

- Ensure documentation correctness: notices, KYC/AML, customer communication.

7. Data, Analytics & Systems

- Lead implementation of risk rules, scorecards, pricing guardrails in LOS/LMS.

- Define and run dashboards for cohorts, MTM exposure, LGD, breach funnel, and collections health.

- Guide analytics team to build models and insights for new & repeat borrowers.

8. Team Leadership

- Lead teams across policy, underwriting QA, collections risk, valuation risk, and analytics.

- Build a disciplined, data-driven culture with fast decision-making and strong closure.

- Coach field/branch teams to strengthen risk hygiene and operational controls.

Requirements

1016 years in secured lending; gold loan experience is a strong advantage.

Deep knowledge of:

- LTV/tenor design

- MTM & margin-call processes

- Valuation methods: touchstone, XRF, purity checks

- Auction management & LGD control

- Strong understanding of RBI NBFC regulations, KYC/AML, and repossession/auction compliance.

- Hands-on experience with LOS/LMS rule-building, dashboards, and SQL/BI tools.

- Experience in managing doorstep operations, tele-calling networks, and DSA governance.

- Existing relationships with auction partners across North/West India preferred.

- Comfort with volatility-led risk controls, hedging logic, and scenario planning.