Head - Retail Operations & Sales

Job Title: Head - Head - Retail Ops & Sales

Location: Hyderabad

Working Days: Monday to Saturday Timings: 10:00 Am to 7:00 PM.

Job Summary:

We are looking for a seasoned and strategic Business Head - Sales & Retail Operations to lead the national sales, retail expansion, and distribution network for our Small Appliances division. The ideal candidate should bring deep expertise in managing multi-channel retail operations, driving revenue growth, and building high-performing teams within the consumer durables industry.

Key Responsibilities:

- Develop and execute national sales strategies across GT, MT, retail, and e-commerce.

- Drive revenue, volume, and market share growth in the small appliances category.

- Expand and manage EBOs, MBOs, SIS, and franchise networks pan-India.

- Strengthen distributor and dealer networks in metro and Tier 2/3 markets.

- Own P&L responsibilities with focus on margins, cost control, and working capital.

- Lead sales forecasting, target setting, and performance tracking across regions.

- Ensure retail SOP compliance, visual merchandising, and in-store experience.

- Coordinate with supply chain for demand planning and inventory optimization.

- Collaborate with marketing for in-store activations, trade schemes, and promotions.

- Build and lead high-performing sales and retail operations teams.

- Provide market feedback to product and R&D teams for product improvements.

Requirements:

- Bachelor's degree in Business/Marketing; MBA preferred.

- 12-15 years of experience in consumer durables, preferably small appliances.

- Proven track record in sales leadership and retail expansion.

- Strong P&L ownership, team management, and cross-functional collaboration.

- Proficient in ERP, CRM, POS, and retail analytics tools