Head - Renewals & Persistency - Insurance

Role & responsibilities :

- The incumbent will be responsible for defining and designing policies and process for enhancing persistency.

- Design and roll out of PMS changes needed in distribution. Perform qualitative & quantitative analysis to firm up strategy for driving outcomes.

- Expectations include assisting in developing, maintaining & improving programs MIS, processes & procedures. Driving change behavior to successfully implement the changes.

- Need strong project management skills have a well-organized & structured approach with ability to achieve tight timelines & prioritize effectively.

- Responsible for creating a framework for improving the quality of sales through onboarding controls.

- Assigned person role would need to work with key stakeholders (SVP & VP) of Bank for driving various projects.

- This job has a single point accountability for Centralized Project management with Banks, Automation and simplification of Processes in Bank, Audit & Regulatory data management, MIS and regular updates to Banks.

- The key responsibility for incumbent would be to drive Initiatives to meet the business key performance indicators along with Bank, cross functional teams and Bank central team.

- The profile also includes Data management, reporting for business and audit/regulatory requirements involving simplification and automation of processes.

Preferred candidate profile :

An ideal candidate would be seasoned professional from Insurance Industry with strong experience in designing strategies for Customer Retention, Renewals and Persistency. He must be at leadership role with companies of repute. Exposure into new age digital tools will be preferred.