Head - Quality

Job Summary:

Responsibilities:

- Strategic and tactical responsibility for implementing Quality strategy and strategic operational goals to exceed customer expectations for product quality, cost and delivery, optimizing production quality levels and supporting operational excellence.

- Work closely with internal and external key stakeholders, manufacturing and customers regarding technical support of their activities.

- Responsible to develop the Quality Management system, striving for best-in-class products and business practices to deliver to the customer's expectations, managing teams and projects across the business.

- Provide clear leadership and vision, inspire and motivate staff to achieve excellence and mentor them as they develop new skills.

- Monitor and report Key Performance Indicators across all areas of the business to ensure that all projects are delivered on cost and on time to the highest quality standards.

- Ensure Health, Safety and Environmental issues are prioritized and facilitate Lean Business and drive

- Continuous Improvement across all quality related areas of the business in line with the strategy.

- Planning, Implementation support & progress monitoring of TQM & QA parameters, also conducting reviews with TQM Steering Committee & drive actions from reviews.

- Lead and manage the quality function from new product conception through to warranty analysis to ensure a proactive culture so that customers receive the product to the highest standard of quality possible.

- Provide leadership to departments under their control and coach, mentor and develop direct reports and manage a high performing team that delivers continuous improvement, added value and cost reductions.