Job Purpose:

We are looking for a seasoned product leader who has successfully built and scaled large, consumer-facing digital platforms used by millions of customers. The ideal candidate brings extensive experience in fintech, BFSI, internet, or marketplace businesses. You should possess a strong sense of ownership across customer experience, product strategy, technology, data, and core business outcomes. In this role, you will be expected to drive key metrics such as acquisition, activation, engagement, DAU/MAU, retention, transaction frequency, revenue, and customer lifetime value. The ideal candidate is equally comfortable collaborating with business, product, engineering, design, and analytics teams, and has a proven track record of scaling digital products from inception to market leadership.

Roles & Responsibilities:

1. Define the Product Vision:

- Establish the enterprise product vision and strategic roadmap for a full-stack, multi-product financial services marketplace.

2. Portfolio Ownership:

- Own the end-to-end product portfolio across lending, insurance, investments, payments, and customer money-management journeys.

3. Drive Core Metrics:

- Growth-focused delivery across acquisition, activation, conversion, engagement, retention, cross-sell, transaction frequency, and lifetime value.

4. Omnichannel Journeys:

- Build simple, trusted, and consistent user journeys across app, web, assisted channels, and partner touchpoints.

5. Data-Driven Prioritization:

- Leverage customer insights, analytics, and active experimentation to prioritize product opportunities, solve funnel drop-offs, and continuously improve product-market fit.

6. Cross-Functional Partnership:

- Partner closely with technology, architecture, data, design, and operations teams to deliver scalable, secure, reliable, and high-performing platforms.

7. Marketplace Ecosystem:

- Build ecosystem and marketplace capabilities for partner onboarding, API integration, product discovery, fulfillment, and performance management.

8. Commercialization & P&L:

- Own product commercialization, pricing, revenue levers, and portfolio economics, maintaining clear accountability for business impact and P&L outcomes.

9. Governance & Pod Alignment:

- Institutionalize product governance, prioritization frameworks, release discipline, and outcome-based reviews across independent product pods.

10. Compliance & Risk Management:

- Ensure regulatory compliance, risk mitigation, privacy, security, and customer-protection requirements are embedded into product design from day one.

11. Leadership & Culture:

- Build, mentor, and lead a high-performing product organization grounded in strong ownership, customer obsession, and high execution velocity.