The Head of Product is the strategic and operational leader driving Impacteers' product vision, innovation, and business outcomes across B2C and B2B verticals.

You will own the complete product lifecycle - from concept to launch, adoption, and monetization - while ensuring platform compliance, scalability, and user trust.

This is a high-impact leadership role that combines product excellence, stakeholder alignment, and revenue accountability, working closely with the Head of Marketing, Growth Manager, and Product Marketing Lead as the core Growth, GTM & Revenue leaders for Impacteers.

Key Responsibilities:

1. Product Strategy, Vision & Leadership

- Define and execute the product strategy and roadmap aligned with Impacteers' mission, user needs, and revenue objectives.

- Oversee both B2C (Upskilling, Mentorship, Jobs, Events & Competitions, Career Tools) and B2B (Recruitment, Job Fairs, Partnerships, Employer Solutions) product ecosystems.

- Design and implement platform-level business and revenue models - subscriptions, freemium, marketplace, and partner monetization.

- Build and lead multiple product PODs (Mentorship, Upskilling, Jobs, Events, etc.), ensuring focus, accountability, and timely delivery.

- Collaborate with Founders, CXOs, and senior leadership on strategic priorities and innovation tracks.

2. Product Development & Execution

- Translate product vision into structured roadmaps, sprints, and release cycles.

- Drive end-to-end development from requirements to design, engineering, QA, and launch.

- Ensure high-quality releases through strong backlog management, documentation, bug/tickets and QA oversight.

- Maintain product delivery velocity and cross-team synchronization across PODs.

3. Market, User & Competitor Research

- Conduct ongoing market and competitor benchmarking to identify emerging trends, technology shifts, and product gaps.

- Drive user research and usability studies to understand user needs and behavioral insights.

- Lead A/B testing, feature validation, and retention experiments to optimize product experience.

- Integrate findings into roadmap prioritization and growth hypotheses.

- Collaborate with Business Intelligence and user research teams to develop data driven strategy.

4. Cross-Functional Collaboration & GTM Alignment

- Partner closely with Product Marketing, Marketing, and Growth teams for GTM planning, messaging, and execution.

- Ensure seamless coordination for product launches, campaigns, and lifecycle engagement.

- Align product decisions with demand generation, retention, and revenue objectives.

- Represent Product in all strategic go-to-market and user engagement forums.

5. Platform Compliance, Data Protection & Documentation

- Oversee data protection, privacy, and regulatory compliance (DPDP, GDPR, IT Act, platform-level security).

- Ensure transparent documentation standards across releases, sprints, and cross-team handoffs.

- Maintain data integrity across user, partner, and enterprise workflows.

- Collaborate with Business Intelligence and Legal teams to establish audit-ready compliance frameworks.

6. Business & Revenue Model Ownership

- Define, validate, and scale B2C and B2B platform monetization models.

- Track product-led revenue streams - upskilling enrollments, partnerships, event participation, and recruiter subscriptions.

- Partner with finance and strategy teams to evaluate pricing, LTV, and growth potential.

- Monitor profitability metrics and ROI across product lines.

7. Data, Dashboards & Analytics

- Develop internal dashboards to track team KPIs, project progress, and delivery efficiency.

- Build external dashboards for platform metrics - user activity, retention, revenue, and engagement.

- Integrate product analytics across GA4, CleverTap, MoEngage, Metabase, or similar tools for real-time insights.

- Use data-driven intelligence for prioritization, growth experiments, and ROI optimization.

8. Product Experience & Design Excellence

- Champion a user-first design philosophy across all product surfaces.

- Partner with UX/UI teams to ensure intuitive, consistent, and delightful experiences.

- Track UX KPIs: NPS, funnel completion, drop-off rates, and repeat engagement.

9. Team, Stakeholder & POD Management

- Lead and mentor cross-functional product teams (PMs, analysts, designers, developers).

- Drive accountability, communication, and collaboration across departments.

- Align stakeholders through structured updates, reviews, and OKR cycles.

- Foster a culture of ownership, agility, and continuous improvement.

10. Leadership, Culture & Innovation

- Build a high-performing product organization rooted in innovation and accountability.

- Collaborate directly with the Head of Marketing, Growth Manager, and Product Marketing Lead to drive growth, engagement, retention, and revenue enablement.

- Foster a data-driven, experimental, and insight-oriented culture across the Product division.

- Represent the product function at top-management and strategic forums.

Key Performance Indicators (KPIs):

- Product Success: Feature adoption, MAU/DAU growth, retention rate, NPS.

- Execution Velocity: Sprint throughput, release frequency, defect ratio.

- Revenue Impact: Conversion uplift, CAC/LTV improvement, product-led revenue.

- User Research & Market Intelligence: Frequency and actionable outcomes.

- Stakeholder Satisfaction: Cross-team delivery alignment, GTM readiness.

- Compliance & Documentation: Audit completion, data integrity, SLA adherence.

- Operational Metrics: Internal dashboard accuracy, POD productivity, uptime.

Qualifications & Preferences:

- 8-14 years of experience in Product Management or Product Leadership in EdTech, SaaS, or CareerTech.

- Proven success in leading cross-functional product teams and multi-POD environments.

- Deep understanding of B2B & B2C product business models, user journeys, and monetization.

- Strong command of market research, competitor analysis, user testing, and A/B experimentation.

- Experience with analytics & collaboration tools (Jira, Trello, Notion, GA4, CleverTap, MoEngage, Metabase, MS Clarity).

- Solid grounding in data compliance, documentation standards, and security frameworks.

- Excellent stakeholder management, communication, and leadership skills.
- Strategic thinker with operational discipline and a bias for execution.

Compensation & Culture:

- Structure: Fixed + Variable + Performance Incentives

- Growth Path: Head of Product - VP of Product / CPO Track