Key Responsibilities

1. Strategic Leadership

- Define the vision, roadmap, and operational strategies for the catalog function across multiple business verticals.

- Drive alignment between business, category, seller, and technology teams to ensure a seamless product listing and discovery experience.

- Establish best practices for cataloging unstructured products at scale.

2. Catalog Operations Management

- Oversee creation, enrichment, standardization, and quality control of product catalogs for categories like Food & Grocery, Apparel, Footwear, Consumer Electronics and Accessories.

- Implement strong classification, taxonomy, and attribute frameworks for diverse product categories.

- Own Outcome Metrics: discoverability, conversion, and customer experience through optimized catalog data.

- Numbers driven: Ensure a high quality day-to-day benchmark metrics for Catalog Accuracy

3. Process & Platform Development

- Collaborate with product and engineering teams to conceptualize, design, and deploy scalable catalog management tools and automation solutions.

- Introduce AI/ML-based solutions for automated data enrichment, attribute mapping, and error detection.

- Drive improvements in speed, accuracy, and efficiency of catalog creation and maintenance.

- Bring in fresh ideas related to Online Content Writing, Photo-shoot, Styling & Editing

4. Stakeholder Management

- Partner with category managers, seller onboarding teams, and sellers to ensure timely and accurate product listings.

- Engage with sellers to build a robust ecosystem for catalog creation and upkeep.

- Influence senior leadership on catalog priorities and investments.

5. Team Leadership & Development

- Build, mentor, and scale a high-performing catalog operations team across locations.

- Establish strong governance frameworks, SLAs, and performance metrics for catalog-related workflows.

- Foster a culture of continuous improvement, innovation, and operational excellence.

- High attention to detail, comfortable with "hands-on" management of tasks, and proven ability to manage multiple, competing priorities simultaneously

Required Skills & Qualifications:

Experience:

- 10+ years in eCommerce, Retail, or Marketplace operations, with at least 3-5 years in cataloging or product content management.

- Domain Knowledge: Strong understanding of Apparel, Footwear, and related lifestyle categories, including size charts, fabric/material attributes, and seasonal trends.

- Technology Collaboration: Proven experience in working with product & engineering teams to build cataloging tools, taxonomy frameworks, and automation workflows.

- Process Expertise: Expertise in managing catalog operations at scale, including unstructured or complex product types.

- Analytical Skills: Ability to interpret large datasets to identify gaps, trends, and optimization opportunities.

- Leadership Skills: Track record of leading large, diverse teams with strong change management capabilities.

- Communication: Excellent communication and stakeholder engagement skills, including influencing senior leaders and cross-functional teams.