Description:

Job Title:

Head - People and Culture

Role Overview:

The Head - People and Culture will play a pivotal role in shaping and nurturing the companys human capital strategy. You will support the development and execution of people initiatives that align with business goals, drive employee engagement, strengthen culture, and enhance organizational performance. This is a high-impact role that requires both strategic thinking and hands-on execution of HR practices.

Key Responsibilities

People Strategy & Culture

- Support the design and execution of people strategies that promote a high-performance and inclusive culture.

- Partner with business leaders to translate business priorities into people initiatives.

Talent Acquisition & Onboarding

- Lead recruitment planning, candidate sourcing, interviewing, and selection process.

- Manage a seamless onboarding experience to ensure new hire engagement and retention.

Performance Management

- Coordinate performance review cycles, including goal setting, feedback collection, appraisal calibration, and follow-up actions.

- Support managers with performance conversations and improvement plans.

Employee Engagement & Retention

- Design and implement engagement programs that improve morale, motivation, and organizational commitment.

- Collect employee feedback and recommend actionable improvements.

Learning & Development

- Identify learning needs and partner with internal teams or external vendors to deliver relevant development initiatives.

- Track training outcomes and measure learning effectiveness.

Employee Relations & Compliance

- Act as a point of contact for employee queries, grievances, and conflict resolution.

- Ensure HR policies and practices comply with applicable employment laws and internal standards.

HR Operations & Analytics

- Maintain accurate HR records and reports.

- Use HR data and metrics to provide insights that support decision-making and people planning.

HR Policy & Process Improvement

- Help develop, review, and implement HR policies, procedures, and best practices.

- Drive continuous improvement in HR operations.

Qualifications & Experience

Education

- Bachelors degree in Human Resources, Business Administration or a related field.

- A postgraduate qualification (MBA/PGDM in HR) or HR certifications is a strong advantage.

Experience

- 15 years of professional experience in Human Resources, People & Culture, HR Business Partner, or related HR roles.

- Demonstrated exposure to HR processes such as recruitment, onboarding, performance management, employee engagement, and basic HR compliance.

Skills & Competencies

- Solid understanding of HR best practices and employment legislation.

- Excellent written and verbal communication skills.

- Strong interpersonal, relationship-building, and influencing skills.

- Analytical mindset with comfort using HR data/metrics to derive insights.

- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with HRIS systems is preferred.

- Ability to work independently, manage priorities, and adapt in a fast-paced environment.

Success Indicators

- Increased employee engagement and retention.

- Streamlined recruitment and onboarding processes.

- Effective support to managers on performance and development conversations.

- HR data and insights that contribute to strategic business decisions.

- Active contribution to a positive and inclusive work culture.