Head - Partner Success & Performance Management - Supply Chain & Vendor Management

Core Competencies

Strategic Supply Chain & Vendor Management: Comprehensive expertise across the procurement lifecycle, including strategic sourcing, vendor ecosystem development, and high-stakes negotiations. Proficient in overseeing warehousing operations, supplier quality assurance, contract governance, and end-to-end payable management.

Key Performance Areas

Contract Governance & Partner Excellence - Performance Benchmarking: Utilize data-driven scorecards and supplier categorization to monitor and elevate partner output.

Governance Frameworks: Architect and standardize contract governance programs, including the creation of templates and operational guidelines.

Dispute Management: Ensure the timely closure of contested payments through effective mediation between partners and regional teams.

ERP Integration: Oversee invoice submissions to Finance and ensure ERP systems reflect agreed-upon payment terms.

TAT Adherence: Maintain strict turnaround times for invoice processing, particularly following "Ready For Acceptance" (RFAI) milestones.

Culture Building: Establish and roll out Regional Safety Councils to embed a robust safety mindset within partner organizations.

Compliance Monitoring: Track and close safety-related action items at both national and regional levels.

Process Adherence: Ensure total alignment with corporate mandates to eliminate non-compliance risks.

Root Cause Analysis (RCA): Lead investigations into process failures and implement corrective/preventive measures.

Process Architecture: Design and update operational workflows to remain robust amidst evolving market conditions.

Brand Integrity: Monitor internal and external adherence to branding and operational guidelines, taking corrective action where necessary.

Team Workoid