MANDATORY- KRA's and Key Activities

Responsible for the overall AR and Trade Finance process entailing

Domestic LC & BOE, Cash Applications, Reporting, Credit Notes and Debit Notes

Domestic discounting of ~ 300 Crores per Year

BOE creation for ~ 1000 Crores per Year

Export LC & BOE, Cash Applications, Credit Notes and Debit Notes & FMEA compliance

Collection of ~ 1000 Crores per Year

Import LC, CAD, Supplier Credit, FOREX Remittances

Raw Material Import of ~ 2,000 Crores per Year

Stores and Spares Import of ~ 500 Crores per Year

CAPEX Import of ~ 4000 Crores per Year

About:

- Manage overall performance of the F&A AR and Trade Finance process by providing strategic and operational leadership for the following JSW businesses

- Steel and Subsidiaries, Cement, Energy, Infrastructure, Paints

- Ensuring effective service delivery, maximum client satisfaction and team management

- Negotiate, develop and deliver SLAs and ensure flawless execution of operational processes and procedures by the SSC team

- Identifies causes for non-achievement of SLAs, develop solutions and execute the same.

- Monitor and report Key Performance Indicators (KPIs) on a timely and accurate basis

- Support business in handling the volume increase due to growth expansions, with the assigned team and minimal increase in Head Count

- Drive continuous improvement through Robotics, re-engineering, lean/six sigma, best practices framework, benchmarking, analytics to assure progressive service levels and lower costs

- Represent AR and Trade Finance functions in SSC governance meetings and performance reviews

- Conduct weekly meetings with stake holders and Create feedback mechanism to ensure no surprises

- Develop strategic & tactical plans to identify, analyse and effectively respond to client needs

- Actively engage with team managers and key managers to ensure customer satisfaction and address their pain points

- Analyse the market best practices and implement in the assigned process within GBS

- Work along with Transition team and identify process that can be moved to GBS

- Ensure process compliance with all business rules and regulatory directives, adherence to all operational process and procedures

- Adequate controls through ICFR to evaluate risk and implement mitigation plans.

- Manage the Statutory audit for the assigned functions

- Take overall responsibility for adhering to approved budget for the assigned functions and monitoring of cost and expenses

- Ensure effective people management and development of the operations team, including: staffing & selection, integration of new staff to teams, promote a learning culture, measure individual and team goals delivery, provide feedback and managing people issues, build a strong team culture,

- Ensure adherence to all statutory and legal requirements

- Identify additional scope for shared services based on changing business requirements and priorities of the Group.