Head - Operations - Merchant Acquiring - Payments Firm

Head Operations - Merchant Acquiring - For a Large Established Payments Organization !

Job Description:

This is an exciting role that we are hiring for Our client is a large & Established organization in the payment domain.

They are looking to hire an Operations Head for heading all operational activities for the Merchant Acquiring and Card Issuance Business Unit.

Responsibilities:

- Operations Head will provide leadership to the Merchant Service team

- Drive all operations related to Card Issuance and Merchant Acquiring for all payments services like cards, soundbox etc

- Handle large number of Operational activities

- Drive operations excellence, efficiency & productivity

- Ensure operational compliance

- Process improvement & automation

- Manage service channels including Voice, Email and Chat

The Need:

- 18+ years in Operations Leadership

- Leadership experience in the Payments domain

- Good knowledge of Acquiring and Issuing business (MUST)

- Managed Voice, Email, Chat

- Must have worked in Large Payments organization with good knowledge of Card Payments, Chargebacks, Card Operations, Payment Operations and more

- Great Leadership & Excellent Communication

Please note:

- This opportunity requires you to have experience on Merchant Acquiring Operations and Card Issuance

- We will not share your profile without your consent

- We will not be able to share the clients name till your profile is shortlisted by our team

- Budgets for this role are competitive