- Build enduring relationships with the clients and display an understanding of the client, industry, business environment - Responsible for P&L of the department - Track and review entire operations process, weighing them against the set business targets in order to determine the effectiveness of any initiatives and implement necessary changes and solutions - Ensuring high quality customer experience with brief understanding and validation to design projects development and coordination from concept to execution stages - Take complete ownership of projects from start to finish. Manage customer negotiations and payment - Work closely with the client and your interior design and execution team to finalize the home design, 3D designs, and GFC ( Good for Construction) drawings. Ensure highest level of Design quality along with client satisfaction is maintained - Collaborate with team and be accountable for all deliverables of team members - Develop strategic short/ long range plan to ensure on-time project completion - Devise project management guidelines, review projects with various stakeholders, coordinate staffing/scheduling, evaluate commercial project contracts, and establish milestones Plan, monitor, and analyse key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of projects - Collaborate with leadership in the development of performance goals and long-term operational plans - Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration - Set strategic goals for operational efficiency and increased productivity such as developing at least 10 vendors in each category and complete their onboarding - Hire and grow the team as per the organization requirements with Human Resources - Analyse current operational processes and performance, recommending solutions for improvement when necessary - Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for projects - Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals - Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs - Uphold local governmental policies and standards, ensuring legislative regulations are followed for all processes Requirement: - Preferably from the interior designing industry having 12-15+ Years of experience managing and driving end -to-end residential projects in luxury segment - ERP implementation experience would be added advantage - Thorough knowledge of costing and preparing project commercials - Strong visualization and conceptualization abilities - Strong communication, interpersonal, negotiation skills and efficient in program / stakeholder management. - Highly enterprising in nature with an ability to handle uncertainty - Should be highly resourceful and action - based - Open to new ideas and adaptable in a fast-paced Start-up environment - Should have willingness to travel Qualification: B.Arch/ B.E. (Civil) + PG/ Diploma in interior designing or project management

Mumbai

Head - Operations - Design 

Job Description for Head - Operations - Design  in Brisk Mind Private Limited in  Mumbai for (12-15) years of experience. Apply Now!