Head - Operation - Supply Chain & Warehouse

Description:

Key Responsibilities:

- Lead end-to-end supply chain and logistics operations across the UK and US

- Manage 3PL warehouses and supplier relationships, ensuring service excellence and scalability.

- Own freight and warehouse budgets, driving cost efficiency while improving OTIF delivery performance.

- Optimize inventory planning, demand forecasting, and warehouse utilization to achieve business goals.

- Drive process excellence through Lean, technology adoption (WMS/TMS, automation), and integration across functions.

- Collaborate with senior leadership on strategic planning, ensuring operations align with growth priorities.

- Build and mentor high-performing teams across multiple geographies.

What Success Looks Like:

- Warehouse cost efficiency: Maintain warehouse costs at or below 14% of sales.

- Inventory health: Ensure 120 days inventory turns with no sales loss.

- SLOB reduction: Keep slow-moving/obsolete stock <10% of total inventory.

- Freight cost control: Keep freight spend within budget while strengthening delivery performance.

- Service reliability: Achieve consistently high OTIF across all channels and markets.