Head Of Operation - Refurbishment
Description:
About the Role:
We are hiring a Head of Home Operations for a rapidly scaling, founder-led PropTech startup with recent Series A funding, on a mission to make home buying and selling joyful, transparent, and tech-driven. This role will lead on-ground operations across Mumbai micro-markets and build scalable systems to drive efficiency, quality, and cost control.
Key Responsibilities:
- Lead warehouse, design, and on-ground teams across key micro-markets in Mumbai.
- Build SOPs and operational systems to improve efficiency and quality in home staging.
- Set up quality audits, contractor incentive structures, and inventory management systems (IMS).
- Develop and manage a network of contractors, vendors, and procurement partners.
- Drive financial control, cost optimization, and vendor performance tracking.
- Directly oversee execution in 1-2 micro-markets, ensuring seamless on-ground delivery.
Qualification Required:
- Minimum 6 years of experience in operations leadership, with exposure to warehousing, procurement, or refurbishment operations.
- Proven experience building and leading vendor networks and ground teams.
- Strong system-building mindset with attention to detail and process rigor.
- Prior experience in refurbishment ops (homes, cars, or furniture) is a must.
- Hands-on operator who thrives in fast-paced, high-accountability environments.Didn’t find the job appropriate? Report this Job