Head - Omni Channel Growth - FMCG/Retail

Education:

Bachelor's degree in Business, Marketing, Commerce, Economics or a related discipline. A postgraduate qualification or MBA may be advantageous.

Experience:

15+ years of relevant experience across consumer, ecommerce, digital commerce, commercial growth or omnichannel leadership, including leadership of sizeable business outcomes.

Commercial Ownership:

Demonstrated accountability for revenue and profitability, commercial planning, investment decisions and performance against business targets.

Marketplace & DTC:

Strong exposure of both marketplace-led and DTC business models, with the ability to align specialist teams without becoming the day-to-day owner of every channel.

International Markets:

Experience growing consumer businesses across international markets - UK/European exposure is valuable.

Industry Background:

Relevant experience may come from consumer health, FMCG, beauty, personal care, nutrition, fitness, digital-native brands, ecommerce, retail or consumer technology. Supplements experience is not essential.

Analytical & Technical Capability:

Comfort with P&L and unit economics; forecasting; CAC, LTV, contribution margin, ROAS/marketing efficiency, incrementality, retention, cohort and promotional analysis.

Leadership:

Experience leading senior leaders or cross-functional teams, setting direction, resolving competing priorities and building scalable operating practices.