Company Overview:

Our client is a leading provider of comprehensive loyalty and rewards solutions, empowering businesses across diverse sectors such as retail, e-commerce, and financial services to cultivate stronger customer relationships and drive sustainable growth. They operate on a global scale, serving a vast network of clients and impacting millions of end-users through innovative and engaging loyalty programs.

Role Overview:

The Head - New Business (Loyalty & Rewards) will spearhead the company's expansion efforts within the loyalty and rewards domain. This role involves identifying and pursuing new business opportunities, building strategic partnerships, and leading a team to achieve ambitious sales targets. The incumbent will collaborate closely with marketing, product, and technology teams to develop compelling value propositions and ensure seamless client onboarding, ultimately driving revenue growth and market share.

Key Responsibilities:

- Develop and execute a comprehensive new business strategy for the loyalty and rewards vertical, targeting key industries and market segments to achieve aggressive growth objectives.

- Identify, qualify, and pursue new business opportunities through proactive prospecting, networking, and lead generation activities to expand the client base.

- Build and maintain strong relationships with key decision-makers at prospective client organizations, effectively communicating the value proposition of the company's loyalty and rewards solutions to secure new partnerships.

- Lead and mentor a team of business development professionals, providing guidance, coaching, and support to maximize their performance and achieve individual and team goals.

- Collaborate with internal stakeholders, including marketing, product, and technology teams, to develop customized solutions and ensure seamless client onboarding and ongoing support.

- Monitor market trends, competitor activities, and emerging technologies to identify new opportunities and maintain a competitive edge in the loyalty and rewards landscape.

- Manage the sales pipeline, track progress against targets, and provide regular updates to senior management on key performance indicators.

- Negotiate contracts and agreements with new clients, ensuring mutually beneficial terms and conditions that align with the company's strategic objectives.

Required Skillset:

- Demonstrated ability to develop and execute successful new business strategies in the loyalty and rewards space.

- Proven track record of exceeding sales targets and building strong client relationships.

- Excellent communication, presentation, and negotiation skills, with the ability to influence key decision-makers.

- Strong leadership and team management skills, with the ability to motivate and develop a high-performing sales team.

- Deep understanding of loyalty program design, implementation, and management.

- Ability to analyze market trends and identify new business opportunities.

- Bachelor's degree in Business Administration, Marketing, or a related field.

- 9-15 years of experience in Loyalty Reward Sales, Loyalty Reward Marketing, Business Development, Sales, and Client Engagement.