Head - Logistics

Head - Logistics

Description:

The Head of Logistics & Return Logistics is responsible for leading and optimizing end-to-end logistics, warehousing, distribution, and reverse-logistics operations. The role ensures timely and cost-efficient movement of finished goods, raw materials, and returned products, while maintaining high standards of accuracy, safety, and compliance. This position requires strong leadership, strategic planning, vendor management, and expertise in FMCG/manufacturing logistics.

Key Responsibilities:

Logistics & Distribution Management:

- Oversee inbound and outbound logistics across regional markets.

- Create and optimize delivery routes, fleet utilization, and dispatch schedules.

- Ensure timely delivery to distributors, retailers, and key accounts.

- Manage transportation partners, negotiate contracts, and track freight costs.

Warehousing & Inventory Control:

- Lead warehouse operations including storage, handling, FIFO/FEFO management.

- Monitor inventory levels, stock accuracy, space utilization, and shrinkage control.

- Implement warehouse automation, ERP best practices, and process improvements.

Return Logistics & Reverse Supply Chain:

- Manage return logistics of empty containers, damaged goods, expired stock, and rejected batches.

- Develop SOPs for handling returns from distributors or retailers.

- Ensure proper segregation, documentation, credit note processing, and disposal.

- Coordinate with Quality and Production teams for return inspection and recycling initiatives.

Transportation & Fleet Management:

- Oversee owned/leased fleet, ensuring compliance with safety, maintenance, and regulatory norms.

- Implement GPS tracking, route planning, and fuel-efficiency programs.

- Reduce transportation costs and improve service-level KPIs.

Vendor & Stakeholder Management:

- Manage transporters, warehouse service providers, packaging suppliers, and logistics partners.

- Negotiate service agreements and monitor vendor performance against SLAs.

- Collaborate closely with Sales, Production, Procurement, and Finance teams.

Compliance & Safety:

- Ensure compliance with food safety, excise, environmental, and transportation regulations.

- Implement workplace safety protocols, documentation, and audits.

Cost Efficiency & Performance Management:

- Prepare logistics budgets and monitor expenditures.

- Drive continuous improvement projects (LEAN, Kaizen, 5S).

- Track KPIs such as OTIF, logistics cost per case, return turnaround time, and warehouse productivity.

Team Leadership:

- Lead, mentor, and develop logistics and warehouse teams across locations.

- Ensure skill development, performance reviews, and SOP adherence.

Key Skills & Requirements:

Education:

- MBA/PGDM in Supply Chain, Operations Management, or related field.

- Bachelors degree in Engineering, Logistics, or Commerce preferred.

Experience:

- 10 to 15+ years of experience in Logistics/Supply Chain within FMCG, beverages, or manufacturing.

- Strong background in return logistics/reverse supply chain is an added advantage.

- Experience with SAP/ERP required.