Head - Learnin & Development - IT

About:

- Led the enterprise-wide language fluency strategy to support xLoS/xAC workforce readiness by defining fluency benchmarks, optimal learner time investment, retesting protocols, and multi-modal training delivery. Provided expert linguistic guidance in assessment frameworks and curriculum design to optimize the TCC lifecycle.

- Mentored and managed a global network of language coaches, promoting best practices in language upskilling to build a client-ready workforce.

- Designed and governed large-scale language programs, overseeing data integrity, learner experience, and outcome tracking.

- Evaluated and managed language vendors for both testing and training solutions, ensuring fit-for-purpose alignment with business goals.

- Built and maintained strong partnerships with US and global stakeholders to drive program alignment, secure investment, and ensure execution excellence.

- Owned the end-to-end program lifecycle, including reporting, insights generation, budgeting, technology enablement, procurement, and ecosystem development.