- Oversees IT operations. - Leads team of IT staff. - Implement new process for change management, incident management, event management, and maintenance processes following ITIL best practices. - Communicates within IT team and across departments as needed. - Support Corporate Office team in the planning of information technology infrastructure, staff management, and business growth. - Formulating cost benefit analysis, budgets, recommendation and program status updates, - Establish and negotiate the SLA between service providers and the business. - Identify SLA's and enable shifting of workloads to optimize processing. - Designs and implements IT strategies and infrastructure. - Analyzes business requirements for IT needs and systems. - Works to increase user satisfaction. - Evaluates IT operations with regard to established goals.

Kolkata

Head - IT Infrastructure 

Job Description for Head - IT Infrastructure  in Manpower Resources India (P) Ltd  in  Kolkata for (12-24) years of experience. Apply Now!