Head - Investor Relations Advisor

Role Overview:

As a growing company expanding its footprint, Trustwell is seeking a dynamic and experienced Manager - Operations to oversee and streamline its operational activities. The role demands a proactive leader who can ensure quality, efficiency, and timely delivery of projects while managing diverse teams and client relationships.

Key Responsibilities:

- Lead and manage proxy solicitation campaigns (AGMs, EGM, contested meetings) from planning through execution.

- Oversee shareholder identification, engagement, and communication strategies.

- Monitor vote trends in real time and adjust outreach tactics accordingly.

- Prepare and present periodic reports and analytics to clients and senior management.

- Ensure all operations comply with securities regulations, corporate governance standards, and internal policies.

- Manage relationships with registrars, transfer agents, custodians, depositories, and other intermediaries.

- Mentor and supervise the operations / project teams, ensuring KPI targets and SLAs are met.

- Proactively identify process bottlenecks and implement improvement or automation initiatives.

- Support business strategy: provide market insights, help design new service offerings, and contribute to client pitches / proposals

Key Requirements:

- Minimum 7-8 years of experience in operations management, preferably within the finance industry, with a strong focus on the share market domain.

- Proven track record of managing complex projects and leading cross-functional teams.

- Strong analytical, problem-solving, and decision-making skills.

- Excellent communication and interpersonal abilities; confident in conducting client meetings and presentations.

- MBA from a reputed institution preferred.

- Ability to thrive in a dynamic, fast-paced environment and adapt to evolving business needs.