Head - Internal Audit - B2C Segment

Role Overview:

The Head of Internal Audit will be responsible for establishing and leading the internal audit function, ensuring robust risk management, internal controls, and governance practices across the organization. This role will work closely with senior leadership, the Audit Committee, and cross-functional teams to provide assurance on business operations, financial processes, and compliance frameworks.

Key Responsibilities:

- Develop, implement, and oversee the internal audit strategy and annual audit plan aligned with organizational objectives.

- Lead end-to-end audits covering financial, operational, compliance, and technology processes.

- Identify and evaluate business risks, propose mitigation strategies, and ensure effective risk management frameworks.

- Establish and maintain a robust internal control environment across business units.

- Partner with senior management and the Audit Committee to communicate audit findings, recommendations, and progress on remediation.

- Drive adoption of best practices in governance, risk management, and compliance.

- Lead investigations into fraud, irregularities, or misconduct, ensuring timely resolution.

- Mentor and lead the internal audit team, building capability and fostering a culture of accountability and integrity.

- Stay updated on regulatory changes, emerging risks, and industry best practices.

Key Requirements:

- Experience: 15+ years of progressive experience in internal audit, risk management, or assurance, preferably with exposure to large-scale B2C or consumer-facing businesses.

- Qualification: Chartered Accountant (CA), CPA, or CIA preferred. Additional qualifications in risk management or compliance are a plus.

- Proven track record of establishing/leading internal audit functions in complex, fast-paced organizations.

- Strong understanding of financial reporting, business processes, risk frameworks, and compliance regulations.

- Excellent stakeholder management skills with the ability to influence senior leadership and Audit Committees.

- Demonstrated experience in driving process improvements and building scalable audit frameworks.

- High ethical standards, integrity, and professional judgment.