Head - Infrastructure

Key Accountabilities:

- Lead the synthesising of complex and varied data sources for monitoring/reporting the operational performance of technology systems, cyber threats, fraud events and payments operational processing.

- Collaborate with Senior Leaders across Enterprise Technology, Group Security, Risk, Corporate Communications, Fraud and Payments to develop operational monitoring and real time response systems. Work with T&EO architecture teams to design and implement data models and rationalise tooling across the Incident Management Domains related to real time data

- The role must align with the published Major Incidents Response Framework and any strategic decisions from the Chief Architect, Technology and Security Officers.

Key Responsibilities:

The role is principally responsible for:

- The development of the instrumentation lake house.

- Major Incident detection systems

- Governance and reporting of incidents, creating threat led assessment capability.

- Development of proactive incident mitigation

- Risk resilience and alignment with APRA requirements

- Improved incident detection and response through cross-domain collaboration and

- Enabling technology and data analytics capabilities to manage multiple domains and complex data

Financial Responsibilities:

- Increase in productivity

- Avoid Losses

Non-Financial Responsibilities

- Reduce risk/impact through proactive mitigation and well exercised incident response function

- Build Customer trust through effective and efficient detection, isolation, response and communication systems.

- Enhance colleague experience by reducing toil, data transparency and tooling rationalization