Head - Human Resources - FMCG/Retail

Key Responsibilities:

1. Strategic HR Leadership:

- Define and execute HR strategy aligned with business goals and expansion plans.

- Partner with leadership to drive organizational effectiveness and transformation.

- Strengthen HR frameworks across corporate, retail, and sales functions.

2. Talent Acquisition & Workforce Planning:

- Lead hiring strategy for retail/QSR operations, sales & distribution teams, and corporate leadership.

- Build scalable models for high-volume frontline hiring.

- Drive employer branding in FMCG, retail, and QSR segments.

3. Performance & Talent Management:

- Design and implement performance management frameworks across levels.

- Build succession planning and leadership development programs.

- Identify and nurture high-potential talent.

4. Learning & Capability Building:

- Drive capability development for retail, sales, and corporate teams.

- Establish structured L&D frameworks and training programs.

5. Employee Engagement & Culture:

- Strengthen a performance-driven and customer-centric culture.

- Drive engagement and retention initiatives, especially for frontline workforce.

- Promote diversity, inclusion, and employee experience initiatives.

6. Compensation & Benefits:

- Design competitive compensation structures.

- Implement sales incentive and retail performance-linked reward programs.

- Ensure internal parity and market competitiveness.

7. HR Operations & Digitization:

- Oversee HR operations including HRIS, payroll governance, and employee lifecycle.

- Drive HR digitization and automation initiatives.

- Leverage HR analytics for data-driven decision-making.

8. Business Expansion & Transformation:

- Support expansion into new retail formats and markets.

- Drive HR readiness for scaling operations across regions.

- Lead change management initiatives across business units.

Key Requirements:

- MBA / PGDM in Human Resources.

- 12+ years of HR experience.

- Strong exposure to FMCG / Retail / QSR / Consumer Business.

- Proven experience managing multi-location retail workforce.

- Strong experience in talent management, engagement, and large-scale hiring.