Head - General Procurement

General Procurement is responsible for leading and overseeing the end-to-end procurement function, encompassing both general (high-volume, low-ticket) and strategic & specialized (high-value, niche) categories. The role ensures cost-effective, compliant, and timely sourcing of goods and services essential to healthcare operations. This position plays a critical role in optimizing supplier relationships, driving operational efficiency, and aligning procurement strategies with organizational goals to support healthcare delivery excellence.

Procurement Strategy and Execution:

- Develop and implement comprehensive procurement strategies for both high-volume and specialized categories, ensuring alignment with organizational and clinical objectives.

- Forecast demand and plan procurement activities based on data analysis, market trends, and operational requirements.

- Identify and evaluate market opportunities, emerging products, and innovative sourcing options to improve cost and quality.

- Establish procurement frameworks, guidelines, and workflows that balance efficiency, compliance, and value creation.

Vendor and Contract Management:

- Build and maintain a robust supplier network to ensure a reliable and diverse supply base for both routine and specialized needs.

- Lead supplier qualification, onboarding, and evaluation processes, assessing performance on quality, delivery, compliance, and cost.

- Negotiate and manage long-term contracts and strategic partnerships with domestic and global suppliers.

- Conduct periodic performance reviews and ensure adherence to service-level agreements (SLAs) and contractual obligations.

- Develop contingency and continuity plans to mitigate risks related to supplier disruptions or market volatility.

Cost Optimization and Budgeting:

- Drive cost reduction and value enhancement initiatives through negotiation, process improvement, and supplier consolidation.

- Conduct lifecycle cost and cost-benefit analyses for high-value procurements to ensure sustainable value realization.

- Maintain strong budgetary discipline, tracking procurement expenditure, and ensuring adherence to approved financial plans.

- Secure favorable payment terms and pricing structures that balance liquidity needs with supplier satisfaction.

Operational Excellence:

- Oversee the end-to-end procurement lifecyclefrom needs assessment and purchase order management to delivery and post-procurement evaluation.

- Introduce automation and digital tools to streamline procurement workflows and improve transparency.

- Collaborate with logistics, inventory, finance, and clinical operations to synchronize procurement with operational demands.

- Monitor procurement KPIs to evaluate performance and implement continuous improvement initiatives.

Risk and Compliance Management:

- Ensure procurement activities comply with internal policies and external regulations, including NPPA, BIS, and other healthcare standards.

- Conduct supplier due diligence to identify and mitigate risks related to quality, ethics, or financial stability.

- Maintain robust documentation and audit readiness across all procurement processes.

- Regularly update procurement policies to reflect regulatory and market changes, ensuring proactive risk management.

Team Leadership and Development:

- Lead and mentor the procurement team across both general and specialized functions, fostering a culture of collaboration, accountability, and excellence.

- Identify skill gaps and implement development programs to build domain and technical expertise within the team.

- Establish performance goals, review progress regularly, and recognize achievements to promote a high-performance culture.

- Facilitate cross-functional collaboration to align procurement priorities with broader organizational strategy.