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2458
Applications:  680
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Job Code

1716221

Head - Fulfilment Operations

Bask HR Consulting.1 - 7 yrs.Hyderabad
Posted 1 month ago
Posted 1 month ago

Leading E-commerce company is looking for a highly driven and entrepreneurial Warehouse Head to lead end-to-end operations of a large customer-facing fulfillment center handling food and perishable products. This role will own warehouse operations, last-mile fulfillment, customer experience, quality and cold chain compliance, workforce management, facility operations, and process excellence. This is a high-impact leadership opportunity for professionals who thrive in fast-paced, high-growth environments and enjoy building scalable operational systems.

Key Responsibilities :

- Own end-to-end warehouse and fulfillment center operations.

- Drive operational efficiency, productivity, inventory accuracy, and service levels.

- Manage last-mile fulfillment to ensure timely and accurate deliveries.

- Ensure adherence to food safety, quality, hygiene, and cold chain standards.

- Lead workforce planning, team development, and employee engagement initiatives.

- Drive process improvements, automation, and technology adoption.

- Manage facility operations, safety, and regulatory compliance.

- Collaborate with cross-functional teams to enhance customer experience and operational performance.

Ideal Candidate Profile :

Experience :

- 1 - 7 years of experience in Operations, Supply Chain, Logistics, E-commerce, FMCG, Consulting, Manufacturing, Startups, or related domains.

- Experience leading teams and driving business-critical outcomes.

Preferred Background :

- Strong academic credentials from reputed institutions.

- MBA or equivalent postgraduate degree from a leading business school preferred.

- Startup or high-growth company experience strongly preferred.

- Exposure to unstructured and rapidly scaling environments is a plus.

What Were Looking For :

- Strong generalist operator rather than a deep warehousing specialist.

- High ownership and execution orientation.

- Excellent stakeholder management and leadership skills.

- Strong analytical and problem-solving capabilities.

- Ability to thrive in ambiguity and build scalable processes.

Success Metrics :

- Fulfillment & Delivery SLA Adherence

- Inventory Accuracy & Shrinkage Control

- Warehouse Productivity & Cost Efficiency

- Customer Satisfaction & Service Quality

- Quality & Cold Chain Compliance

- Team Productivity & Engagement

- Process Improvement & Automation Impact.

Why :

Join one of Indias fastest-growing supply chain businesses and play a critical role in building a technology-led, scalable, and customer-centric operations network.

Candidates Qualification :

- Supply Chain Operations Experience

- Pedigree Candidates (Tier 1/ Tier 2 Colleges)

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Posted by

Job Views:  
2458
Applications:  680
Recruiter Actions:  457

Job Code

1716221

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