The successful candidate will be responsible for providing data-driven insights and support to the M&R team, enabling data-informed decisions and driving business outcomes. The role involves support of M&R Hub Inspectors, data mining, analysis, reporting, and visualization to support container maintenance and repairs operations, and other business-critical initiatives.

Responsibilities

1.Supporting M&R Operations:

- Collaborate with the regional M&R Hub teams to identify business needs and develop data-driven solutions.

- Evaluate repair documents in MARS and ensure estimation and repair performance according to company standards.

- Support M&R audits, including cost analysis and M&R general framework

- Evaluate and document on-hire inspection and off-hire repairs for leasing equipment.

- Initiate recovery of 3rd party damages, provide evidence and support in-house stakeholders

- Handle equipment emergency repairs.

- Support local tariff negotiations, control compliance of SLAs, maintenance of Vendor data, IT, SAP linking, etc.

- Analyse adhoc cost and repair cycle time statistics.

- Provide data-driven insights to support estimate approvals, container maintenance, and repair operations.

2.Reporting and Business Insights:

- Create regular management reports, ad-hoc analysis, and business insights to stakeholders.

- Provide actionable recommendations to improve container maintenance and repair operations.

3.Stakeholder Management:

- Liaise with stakeholders across the Region to provide timely support.

- Develop and maintain strong relationships with stakeholders to ensure effective communication and collaboration.

Qualifications

1.Education:

- University Degree preferred

- IICL (or comparable) Certification

2.Skills:

- Fluent in English, written & spoken

- Proficiency in data analysis and visualization tools would be an added advantage.

- Strong analytical and problem-solving skills.

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced environment and prioritize multiple tasks.

3.Experience:

- Minimum 3-4 years of experience in a similar role, preferably in the logistics or shipping industry.

- Experience working with large datasets and data systems would be an advantage.

Preferred Qualifications:

1.Certifications:

- IICL Certification

2.Depot Operations, Container Repairs and Materials Experience:

- Experience working in depot operations, container repairs, or material quality is highly desirable.

- Understanding of container maintenance and repair processes, including damage assessment and repair methods, dry & reefer.

3.Industry Knowledge:

- Familiarity with container maintenance and repairs operations, or depot operations.

5. Strong leadership presence and ability to represent a premium Tea & Coffee brand globally.