Head - eCommerce - FMCG

Role Overview:

We are seeking a seasoned and strategic Head of E-Commerce to spearhead our digital growth initiatives within the FMCG sector. In this leadership capacity, you will be responsible for defining the end-to-end e-commerce roadmap, managing the full P&L for online channels, and driving aggressive revenue growth across marketplaces, quick-commerce, and our direct-to-consumer platforms. You will collaborate closely with cross-functional teams including supply chain, brand marketing, and sales leadership to ensure seamless execution of digital trade plans. Your work will directly influence our market share, brand visibility, and customer acquisition efficiency, positioning our products at the forefront of the rapidly evolving digital retail landscape in India.

Key Responsibilities:

- Own the complete P&L for the e-commerce vertical, ensuring profitability, revenue targets, and operational efficiency are met across all digital touchpoints.

- Develop and execute comprehensive category management strategies to optimize product assortment, pricing, and promotional calendars for major e-tailers and quick-commerce partners.

- Lead high-performing teams to manage end-to-end digital operations, from inventory planning and supply chain coordination to customer experience and digital shelf management.

- Analyze consumer data and market trends to derive actionable insights that drive conversion rates, customer lifetime value, and brand loyalty.

- Build and nurture strategic relationships with key platform partners to secure premium visibility, negotiate favorable trade terms, and stay ahead of platform algorithm changes.

- Oversee the digital marketing budget, ensuring high ROI on performance marketing campaigns and effective integration between brand building and sales conversion.

Required Skillset:

- Demonstrated expertise in managing large-scale e-commerce operations within the FMCG industry, with a proven track record of scaling digital revenue streams.

- Strong financial acumen with the ability to manage complex P&L structures, forecast growth, and optimize cost-to-serve metrics.

- Exceptional leadership capabilities, with the ability to mentor diverse teams and influence senior stakeholders across the organization.

- Advanced analytical skills to interpret complex data sets and translate them into coherent, long-term business strategies.

- Excellent communication and negotiation skills, essential for managing external platform partnerships and internal cross-functional alignment.

- A postgraduate degree from a premier business school is highly preferred, reflecting a strong foundation in business management and strategic thinking.

- Ability to thrive in a fast-paced, on-site work environment in Mumbai, maintaining high levels of agility and operational rigor.