Head - eCommerce - D2C & Quick Commerce

Description:

About the Role

We are looking for a dynamic and data-driven Head of E-Commerce to lead the companys entire online revenue across Direct-to-Consumer (D2C) and Quick Commerce platforms such as Swiggy Instamart, Blinkit, and Zepto.

This is a P&L-owning leadership role, responsible for scaling digital sales, driving performance marketing, optimizing operations, and ensuring a seamless customer experience across all online touchpoints.

Key Responsibilities

- Own and grow revenue & profitability for both D2C and Quick Commerce channels.

- Build and execute strategies for traffic, conversion, repeat, and retention on the brands website.

- Strengthen partnerships with Instamart, Blinkit, Zepto, and other platforms improving availability, visibility, and sales velocity.

- Lead performance marketing, promotions, and customer acquisition with clear ROI metrics.

- Collaborate with Brand, Supply Chain, and Product teams to ensure stock, pricing, and offer alignment.

- Build and lead a small, high-performing e-commerce team with clear accountability.

- Drive strong analytics track CAC, LTV, repeat rate, ROAS, and channel profitability.

Requirements

- 7+ years of experience managing e-commerce revenue (D2C + platforms) in FMCG, Food, or Consumer brands.

- Proven record of owning and scaling e-commerce P&L.

- Deep understanding of Quick Commerce operations and growth levers.

- Strong analytical mindset with hands-on exposure to dashboards, digital marketing, and CRO.

- Excellent leadership, communication, and cross-functional collaboration skills.