Head - eCommerce

Key Responsibilities :

- Define and execute the long-term ecommerce roadmap to scale revenue and improve unit economics across all digital touchpoints.

- Lead the integration of quick commerce operations to optimize last-mile delivery efficiency and meet the growing demand for instant gratification.

- Collaborate with product and engineering teams to enhance platform UI/UX, ensuring high conversion rates and a frictionless checkout experience.

- Manage high-stakes relationships with key stakeholders and external partners to secure competitive positioning and operational excellence.

- Analyze complex data sets to derive actionable insights, enabling the business to pivot quickly in response to shifting market trends and consumer behavior.

- Mentor and develop high-performing teams, fostering a culture of data-driven decision-making and operational agility.

Required Skillset :

- Demonstrated expertise in managing large-scale P&Ls within the ecommerce or retail sector, with a proven track record of driving sustainable growth.

- Advanced proficiency in digital marketing ecosystems, supply chain logistics, and the specific operational nuances of quick commerce models.

- Exceptional leadership capabilities, with the ability to influence cross-functional stakeholders and drive consensus in a fast-paced, matrixed environment.

- Strong analytical acumen, utilizing advanced business intelligence tools to translate raw data into strategic initiatives that impact the bottom line.

- Excellent communication and interpersonal skills, capable of articulating a clear vision to executive leadership and external partners alike.

- A postgraduate degree in Management from a premier institute is preferred, reflecting a strong foundation in business strategy and operations.

- High degree of adaptability and comfort working in a distributed, pan-India environment, effectively managing remote and hybrid teams to achieve unified business goals.