Head - eCommerce

1) Own and drive the end-to-end P&L for all e-commerce and marketplace channels, ensuring sustainable revenue growth and profitability.

2) Develop and execute the annual operating plan (AOP), including sales targets, growth strategies, budgets, and channel-wise business plans.

3) Lead overall e-commerce strategy across marketplaces, quick commerce, D2C website, and emerging digital channels.

4) Manage assortment planning, merchandising, pricing, promotions, and category performance to maximize sales and customer engagement.

5) Oversee demand planning and inventory forecasting to ensure optimal stock availability while minimizing inventory holding costs.

6) Collaborate with supply chain, operations, and finance teams to improve inventory turns, fulfillment efficiency, and working capital management.

7)Monitor key business metrics including GMV, revenue, contribution margin, ROAS, TACOS, ACOS, conversion rate, and customer acquisition costs.

8) Drive marketplace growth through strategic partnerships, account management, and optimization of platform-specific levers.

9) Lead digital marketing, performance marketing, and retention initiatives to drive traffic, conversions, and customer lifetime value.

10) Analyze market trends, competitor performance, and consumer insights to identify growth opportunities and business risks.

11) Ensure seamless execution of promotions, launches, seasonal campaigns, and category expansion initiatives.

12) Build, mentor, and manage high-performing e-commerce, marketplace, and performance marketing teams.

13) Present business performance, forecasts, and strategic recommendations to senior leadership on a regular basis.

14) Drive continuous process improvements, automation, and data-driven decision-making across the e-commerce function.