Hiring for a Digital Media Tech Platform:

This is a rare role. It sits at the intersection of intellectual programme design, digital product delivery, and operational excellence and it requires someone who can lead across all three without defaulting to just one.

The Head of Delivery owns the end-to-end delivery of People Matters' two most important business lines: the conference programme and the digital business. You will lead a team of six to eight people spanning conference content, partner experience, digital marketing, brand, and campaign delivery, and you will build the delivery architecture that allows People Matters to scale its events calendar and GTM programmes across Asia, grow its digital platform, and deepen the quality of experience it delivers to its community.

This role reports directly to the CEO and is one of the most operationally consequential positions in the organisation.

WHAT YOU WILL OWN:

1. Conference Programme - Architecture and Delivery:

- Own the intellectual design of TechHR India, TechHR Singapore, TechHR Pulse Mumbai, and the broader People Matters conference calendar setting the annual theme, programming the agenda, and ensuring the intellectual arc of each event is distinctive, relevant, and defensible.

- Lead speaker acquisition strategy - identifying, approaching, and securing CHRO-level, C-suite, and domain-expert speakers who elevate the programme quality.

- Manage the full programme lifecycle from theme conception through post-event debrief, with rigour at every stage.

- Integrate sponsor and partner requirements into the programme without compromising content integrity.

- Build repeatable programme frameworks that can scale across geographies and formats - from 3,000-person flagship events to intimate invite-only roundtables.

2. Digital Business and GTM Delivery:

- Own the delivery roadmap for People Matters' digital properties - website, community platform and digital conference experience, treating them as products with roadmaps, not marketing channels.

- Define and drive digital delivery sprints, working closely with product and technology teams to ship on time and to standard.

- Build the systems and frameworks that allow the digital business to operate predictably at scale, reducing dependence on individual heroics.

- Ensure the digital experience for People Matters' community from content discovery to event registration to post-event engagement is seamless and consistently high-quality across all markets in Asia.

- Oversee the delivery of integrated GTM programmes for HR technology and services partners - combining conference presence, digital campaigns, roundtables, and branded content into coherent go-to-market plans that drive measurable outcomes for clients.

- Bring working knowledge of B2B marketing and account-based marketing (ABM) to help partners design and execute campaigns that reach and convert senior HR buyers, and hold the delivery team accountable for the quality of those outcomes.

3. Customer and Partner Experience:

- Own the partner and delegate experience across all conferences in India and Southeast Asia - from onboarding through post-event and ensuring every interaction reflects People Matters' brand and community positioning.

- Build client retention systems and feedback loops that improve both programme quality and commercial relationships, with particular attention to the nuances of markets across India, Singapore, Malaysia, Philippines, Indonesia, and Thailand.

- Work closely with the sales team to translate partner GTM objectives into delivery commitments that are both commercially sound and programme-appropriate.

4. Team Leadership and Delivery Architecture:

- Lead a team of five to seven people across conference content, partner experience, digital marketing, brand, and campaign delivery with clarity on roles, ownership, and growth paths.

- Build the delivery infrastructure of project management systems, production calendars, quality standards, and escalation frameworks that the current team needs to scale.

- Act as the connective tissue between the conference, digital, brand, and commercial functions, ensuring they operate as a unified delivery engine rather than independent workstreams.

Non-Negotiable Experience:

- You have programmed or co-programmed a large-format B2B knowledge conference - minimum 1,000 delegates, multi-track, senior professional audience. This is a hard requirement. The domain does not have to be HR; technology, business, finance, or leadership conferences are equally valid.

- You have managed a digital product or platform alongside live events - meaning you understand delivery in a digital context, not just physical.

- You have working knowledge of B2B marketing - including integrated GTM planning, campaign delivery, and account-based marketing (ABM). You do not need to have been a marketer, but you must understand how B2B marketing works and be able to hold a delivery team accountable to its outcomes.

- You have led a team of six or more people across different functions.

- You have 18 to 20 years of total experience, with at least four years in a senior delivery or programme leadership role.

- Experience working across multiple Asian markets beyond India is a significant advantage. We are building an Asia platform and need someone with the instinct and credibility to operate in Singapore, Southeast Asia, and beyond.