Head of Customer Engagement for Executive Education Position Overview: The Head of Customer Sales for Executive Education is a senior leadership role responsible for driving revenue growth through strategic sales efforts targeting individuals seeking executive education programs. This position involves developing sales strategies, building customer relationships, and leading a sales team to achieve ambitious targets within the executive education sector. Key Responsibilities: 1. Sales Strategy and Leadership: - Develop and implement a comprehensive sales strategy to target individuals interested in executive education programs. - Lead and manage a high-performing sales team, setting clear goals, providing mentorship, and monitoring performance. - Collaborate with marketing, program development, and customer support teams to align sales strategies with overall objectives. 2. Client Relationship Management: - Build and nurture strong relationships with key decision-makers and influencers of customer. - Understand the unique needs of market, and tailor executive education solutions to address those specific requirements. 3. New Business Development: - Identify and prospect potential segments through market research, networking, and industry events. - Develop and maintain a robust pipeline of opportunities to drive sustainable growth. 4. Solution Selling: - Gain a deep understanding of the executive education programs offered by the organization and articulate their value to clients. - Collaborate closely with internal subject matter experts and program development teams to create customized executive education programs that align with market objectives. - Ensure program content, format, and delivery methods meet the needs of diverse industries and organizations. 5. Negotiation and Deal Closure: - Lead negotiations with customers, ensuring maximum enrolments while maximizing revenue for the organization. 6. Sales Performance Analysis: - Monitor key sales metrics, analyze performance data, and identify areas for improvement. - Generate regular reports on sales activities, forecasts, and outcomes for senior leadership. 7. Market Insights: - Stay informed about trends, challenges, and opportunities within executive education and corporate training. - Utilize market insights to refine sales strategies and program offerings. 8. Customer Satisfaction: - Act as a liaison between clients and internal teams, conveying customer feedback and ensuring high satisfaction levels. - Collaborate with program delivery teams to ensure the successful execution of executive education programs. 9. Budget Management: - Develop and manage the sales budget, allocating resources effectively to support sales initiatives. 10. Stakeholder Collaboration: - Collaborate closely with marketing, program development, operations, and finance teams to ensure seamless execution of executive education programs.Leverage cross-functional expertise to enhance the overall client experience Qualifications: - Attitude of Ownership from strategy to execution - Bachelor's degree in business, marketing, education, or a related field (Master's degree is a plus). - Extensive experience in Customer sales, particularly in executive education or corporate training. - Proven track record of achieving sales targets and driving revenue growth. - Strong leadership skills with the .ability to lead and inspire a sales team. - Excellent interpersonal, communication, and presentation skills. - Strategic mindset and the ability to develop and execute effective sales strategies. - Negotiation skills and experience managing complex sales cycles. - Analytical proficiency to leverage data for decision-making and performance improvement. - Familiarity with executive education program offerings and the training landscape. - Collaborative approach and the ability to work across departments to achieve common goals.

Mumbai

Head - Customer Engagement - Education 

Job Description for Head - Customer Engagement - Education  in ABC Consultants in  Mumbai for (10-20) years of experience. Apply Now!