Head - Client Servicing - Weddings & Events

We are looking for a dynamic and experienced Client Servicing Head with a strong background in wedding and event planning. The ideal candidate should have end-to-end experience in managing weddings, from conceptualization to execution, while handling client relationships and ensuring seamless delivery.

Key Responsibilities :

- Lead and manage the Client Servicing team for wedding and event projects

- Act as the primary point of contact for clients, ensuring excellent relationship management

- Understand client requirements and translate them into creative and executable event plans

- Oversee end-to-end wedding planning, including budgeting, vendor coordination, timelines, and execution

- Ensure all events are delivered on time, within scope, and within budget

- Work closely with internal teams (Production, Design, Hospitality) for smooth execution

- Monitor project progress and proactively resolve any challenges

- Drive client satisfaction, retention, and repeat business

- Mentor and guide team members to improve performance and efficiency

Key Requirements :

- Proven experience in wedding planning and event management (mandatory)

- Strong expertise in budgeting, vendor management, and execution

- Excellent client servicing and communication skills

- Ability to handle multiple high-value events simultaneously

- Strong leadership and team management capabilities

- High attention to detail and problem-solving skills

- Ability to work in a fast-paced, high-pressure environment

Experience & Qualifications :

- 6-10+ years of relevant experience in weddings/events

- Prior experience in a client-facing leadership role is preferred