Head - Category & Revenue - Consulting

Job Roles & Responsibilities:

- This role will be responsible for leading end-to-end category planning, sales performance management, pricing, customer lifecycle campaigns, ensuring revenue growth and customer retention.

Key Responsibilities:

Revenue: Manage the AMC category Revenue across channels.

Sales Strategy Planning: Develop and execute AMC sales strategies (renewals + new sales) across channels - D2C and partner-driven.

Pricing & Packaging: Define pricing strategies, create bundled offerings, and design promotions to drive conversions and upsell.

Consumer Insights: Leverage data and customer feedback to identify barriers, unmet needs, and opportunities for growth within the AMC lifecycle.

Campaign Management: Design and execute targeted marketing & sales campaigns to drive AMC conversions, renewals, and upgrades.

Channel Management: Work closely with internal sales teams, service partners, call centers, and digital marketing to ensure consistent messaging and delivery.

Performance Monitoring: Set and track KPIs, generate regular MIS reports, and drive course corrections as needed.

Cross-Functional Collaboration: Liaise with Service Ops, Product, CRM, Digital, and Finance teams to deliver seamless execution and customer experience.

Technology Enablement: Partner with product and tech teams to automate and digitize AMC journeys (sales and renewals).