Head/Business Lead - Process Automation & Vendor Operation - Company Financials Data

Description:

- Position Head and a Business Leader Process Automation & Vendor Operation.

- Company Financials Data.

- Location Pune.

- Client - is a privately held financial software, media, and data company founded in 1981.

- It provides real-time financial data, news, and trading tools to global professionals, boasting over 325,000 subscriptions.

- Headquartered in New York, it operates globally with over 19,000 employees.

The Role:

- Were looking for a hands-on data manufacturing manager cum business leader to lead & head and optimize processing for our Company Financials data operations.

- Youll be responsible for workflows across our global vendor ecosystem, from task design and routing to quality control and automation, ensuring we deliver high-quality AI-ready data at scale.

- In this role you will partner closely with Product, Engineering, and internal Operations to re-design workflows, embed automation, and reduce manual effort.

- You will also build and lead a high-performing vendor portfolio with clear SLAs, robust observability, and a strong culture of continuous improvement.

You'll need to have:

- Total Experience 15+ Years (BFSI Industry equivalent to Director / Senior Director or even Executive Director.

- 8+ years of experience in process engineering data operations, or a similar field, including people leadership and/or vendor-facing management.

- Proven experience running sophisticated operations at scale, balancing demand and capacity, handling queues, and meeting SLAs.

- Strong analytical and technical skill, confidence with data pipelines and operational metrics, and comfort with using SQL or similar tools to investigate issues and quantify impact.

- Proven track record designing and improving workflows, such as simplifying steps, analysing processes, or introducing exception-based monitoring.

- Experience leading teams across varying regions, languages, and time zones, with clear performance frameworks.

- A track record of partnering with Engineering and Product to improve process adoption success across tooling, workflow or automation changes.

- Excellent communication skills to influence without authority across a matrixed, global organization.

- Willingness and ability to travel for vendor governance, audits, and other business needs when required.

- Fluency in both spoken and written English.

- Demonstrated continuous career growth within an organization.