Role Overview:

As the Head of Business & Strategy, you will serve as a pivotal leader responsible for steering the organization's long-term growth trajectory and operational excellence.

You will work closely with the executive leadership team, cross-functional department heads, and key external partners to translate high-level vision into actionable business plans.

Your day-to-day will involve synthesizing complex market data into strategic initiatives, overseeing end-to-end business operations, and ensuring that our go-to-market strategies are optimized for scale and profitability.

By bridging the gap between market intelligence and execution, you will directly influence our competitive positioning and drive sustainable revenue growth in the Delhi NCR market.

Key Responsibilities:

- Formulate and execute comprehensive go-to-market strategies to capture new market segments and accelerate customer acquisition.

- Drive expansion.

- Lead the business operations function by streamlining internal processes to improve efficiency and support rapid organizational scaling.

- Leverage deep market intelligence to identify emerging trends, competitor shifts, and untapped opportunities that inform strategic decision-making.

- Collaborate with product and sales teams to align service offerings with customer needs, ensuring a seamless value proposition that drives retention.

- Drive performance accountability across departments by establishing robust KPIs and tracking mechanisms that reflect the health of the business.

Required Skillset:

- Demonstrated ability to synthesize complex data sets into clear, actionable business strategies that drive measurable growth.

- Proven track record in managing end-to-end business operations, with a focus on optimizing workflows and cross-functional collaboration.

- Exceptional communication and stakeholder management skills, with the ability to influence senior leadership and build consensus across diverse teams.

- Strong analytical mindset with a deep understanding of market dynamics and competitive benchmarking.

- An MBA or equivalent postgraduate degree from a premier institute is highly preferred to ensure the analytical rigor required for this leadership position.

- Ability to thrive in a high-energy, on-site work environment in Delhi NCR, maintaining agility in a fast-paced, evolving industry landscape.

- 8 - 12 years of professional experience in strategic roles, demonstrating a consistent history of delivering high-impact business outcomes.