Company Overview:

Our client is a high-growth mobility platform redefining the car rental landscape in India. By leveraging technology to bridge the gap between vehicle owners and travelers, the company provides a seamless, tech-enabled marketplace for self-drive car rentals. Operating at the intersection of travel and consumer internet, the platform manages a vast fleet of vehicles across major urban centers, focusing on operational efficiency, fleet utilization, and superior customer experience. The company fosters a fast-paced, data-driven culture where innovation in logistics and pricing strategy is at the core of their market expansion.

Role Overview:

As the Head of Business & Operations, you will serve as a key leader responsible for driving the company's P&L, operational excellence, and category growth. You will oversee the end-to-end business lifecycle, from supply acquisition and fleet management to pricing strategy and demand fulfillment. Working closely with the founders and cross-functional leadership teams in product, marketing, and finance, you will translate complex data into actionable business strategies. This role is pivotal in scaling the company's footprint, ensuring that operational bottlenecks are resolved, and that the platform maintains its competitive edge in a high-velocity market.

Key Responsibilities:

- Lead the end-to-end business operations and category management strategy to maximize fleet utilization and revenue growth across all operational zones.

- Design and implement dynamic pricing models and revenue management frameworks to optimize margins while maintaining market competitiveness.

- Oversee marketplace health by balancing supply-side acquisition with demand-side growth, ensuring high service levels and vehicle availability.

- Drive data-backed decision-making by building and maintaining robust dashboards that track key business metrics, unit economics, and operational efficiency.

- Collaborate with product and engineering teams to automate operational workflows and enhance the user experience for both vehicle owners and renters.

- Manage and mentor high-performing teams to execute on aggressive growth targets and operational KPIs in a fast-paced environment.

Required Skillset:

- Demonstrated ability to manage complex business operations and category P&Ls, with a proven track record of scaling consumer-facing platforms.

- Strong analytical proficiency, including the ability to synthesize large datasets into strategic insights and actionable business plans.

- Exceptional stakeholder management skills, with the ability to influence cross-functional teams and drive alignment on critical business initiatives.

- Deep understanding of business metrics and unit economics, specifically within the mobility, travel, e-commerce, or fintech sectors.

- Ability to thrive in a high-growth, ambiguous environment, demonstrating agility in problem-solving and operational execution.

- A background from a top-tier institute is preferred, combined with 7-10 years of professional experience in high-growth startups or established consumer internet companies.

- This role is based in Bangalore and requires an on-site presence to lead operations effectively.