Head - Broking Operations

About the Role:

Univest is looking for a seasoned leader to head its Broking Operations & Risk function. This role will be responsible for building and managing a scalable, technology-driven operations ecosystem while ensuring operational excellence, robust risk controls, and regulatory adherence across the entire broking lifecycle.

Key Responsibilities:

- Lead the end-to-end Broking Operations function, including Back Office, KYC, Account Opening, DP Operations, RMS, Trade Processing, Settlements, Corporate Actions, and Customer Operations.

- Ensure operational accuracy, process integrity, and timely execution across all operational functions.

- Own and optimise brokerage operations on TechExcel and drive effective utilisation of the platform.

- Collaborate with Product and Technology teams to enhance operational systems, automate workflows, and improve platform efficiency.

- Develop and implement robust operational controls, SOPs, and risk management frameworks.

- Monitor operational KPIs, identify improvement opportunities, and drive continuous process excellence.

- Ensure seamless coordination with Stock Exchanges, Depositories, Clearing Corporations, Banks, and other ecosystem partners.

- Lead operational audits, reconciliations, incident management, and control reviews.

- Build, mentor, and lead a high-performing operations team while fostering a culture of accountability and continuous improvement.

What We're Looking For:

- 10+ years of experience in Broking Operations within the Indian Capital Markets ecosystem.

- Strong hands-on experience across Back Office, KYC, DP Operations, RMS, Trade Processing, Settlements, and Corporate Actions.

- Proven hands-on expertise in TechExcel and a strong understanding of brokerage operational systems.

- Good understanding of OMS/RMS platforms, exchange interfaces, depository operations, and the complete trade lifecycle.

- Demonstrated experience in process automation, operational excellence, and risk management.

- Strong analytical, problem-solving, and stakeholder management skills.

- Proven experience leading and scaling high-performing operations teams in a fast-paced brokerage environment.