Head - Administration

Job Title: Head Administration

Experience: 15+ Years

Administration Leadership: Lead and manage the end-to-end administration function across corporate offices, fulfillment centres, warehouses, and retail stores, ensuring seamless day-to-day operations.

Facilities & Workplace Management: Oversee facilities, workplace services, housekeeping, security, utilities, travel, repairs & maintenance, asset management, and occupancy planning to ensure efficient workplace operations.

G&A Cost Management: Own the General & Administrative (G&A) budget, identify cost optimization opportunities, improve operational efficiency, and deliver measurable cost savings without impacting service quality.

Vendor & Contract Management: Manage the complete vendor lifecycle, including vendor selection, contract negotiations, SLA governance, performance monitoring, and service quality improvements.

Centralization & Process Improvement: Build and implement a centralized administration model by standardizing processes, strengthening governance, improving visibility, and driving operational excellence across locations.

Digital Transformation: Drive automation and technology adoption through centralized dashboards, IoT-enabled asset monitoring, AI-based surveillance, predictive maintenance, and data-driven decision-making.

Infrastructure & Expansion: Support business growth by planning and managing infrastructure for new offices, warehouses, fulfillment centres, and retail outlets while ensuring timely project execution.

HSE & Compliance: Ensure compliance with statutory regulations, health, safety & environment (HSE) standards, fire safety requirements, business continuity plans, and workplace security protocols.

Sustainability Initiatives: Lead energy efficiency, solar energy adoption, smart infrastructure, waste management, and other sustainability programs to support ESG objectives.

Cross-functional Collaboration: Partner with Finance, Procurement, HR, Operations, Technology, and Business leaders to deliver scalable administration solutions aligned with organizational goals.

Team Leadership & Governance: Build, mentor, and lead high-performing administration teams while establishing KPIs, governance frameworks, and service standards to enhance employee experience and operational performance.