Job Description - Head of Accounts Receivable:

Job profile defining regular tasks:

- Responsible for supervising the smooth functioning of Passenger, Cargo and ancillarys revenue accounting

- Generate weekly reports to reconcile customer database and highlight discrepancies wherever required

- Maintain Accounts Receivable registers and prepare Accounts Receivable reports to ensure accuracy of data

- Keep track of the outstanding receivables and provide aging reports (Outstanding) to the respective user team for recovery.

- Ensure collection of all outstanding receivables in full within the specified timeliness

- Analyze instances and status of bad debts and report the same to top management for effective decision making.

- Ensure reconciliation amongst the various collection channels of the organization, billing system and SAP financial module.

- Verify all payments and receivables with proper supporting documents and approvals; coordinate with sales department for verification / validation of entries and documents related to sales transactions

- Prepare journal entries, review debit and credit notes, reconcile sub-ledgers to the general ledger and resolves differences

- Respond to audit related queries during financial audits

- Ensure that all the tickets that are issued and cancelled are accounted for in all locations and the accounts are balanced.

- Responsible for maintaining the ticketing on other platforms like GDS.

- Maintain the accounting of GSAs at all International Markets

- International cash sales accounting by following up with various international location.

- Manage barter deals with different vendors, reconcilers.

- Ensure that reconciliations of agency payments, commissions, incentives are recorded correctly.

- Keep himself / herself educated about relevant accounting, taxation and financial principles / policies

Other responsibilities:

1. Fraud Control:

a. Design, implement, and monitor controls to detect and prevent financial frauds in AR and related processes.

b. Conduct regular audits and risk assessments to identify potential fraud risks.

c. Investigate suspicious activities and lead internal inquiries in collaboration with internal audit and compliance teams.

d. Develop fraud awareness training programs for relevant teams.

e. Implement digital tools and technologies (e.g., anomaly detection, data analytics) to enhance fraud detection capabilities.

2. Risk Mitigation:

a. Develop and implement enterprise-wide AR-related risk management frameworks and control processes.

b. Continuously monitor the AR portfolio to assess risk exposure and suggest mitigation strategies.

c. Collaborate with legal, compliance, and audit teams to ensure compliance with regulatory and internal policies.

d. Lead crisis management efforts related to AR losses, fraud events, or regulatory scrutiny.

3. Team Management:

a. Employee engagement- Create and drive a conducive and performance enabling work environment, with regular supportive and improvement focused feedback

b. Ensure the alignment of employees to their roles and organisation by defining clear goals and proactively enabling their capabilities to deliver results

c. Design and implement rewards and recognition strategy to enhance service performance.

d. Support welfare initiatives across the department.

e. Performance management and development of team.