- 18-20 years of experience in Accounts Payable, with at least 5 years in a leadership role in a high-volume, shared services or corporate environment.

- Strong knowledge of ERP systems (SAP or equivalent), with experience handling automated AP processes at scale.

Role Summary/Purpose

The Head - Accounts Payable is responsible for leading and managing the end-to-end procure-to-pay (P2P) function across group companies. This includes overseeing invoice processing, vendor payments, helpdesk, PO validation and compliance with tax and regulatory requirements (GST, TDS), process governance, and internal control.

Responsibilities

Key Performance Indicators (KPIs)

Strategic & Operational Leadership

- Lead the end-to-end Procure-to-Pay (P2P) process, including invoice receipt, PO validation, processing, exception handling, payments, and vendor ledger reconciliation across all business units.

- Develop and implement robust AP strategies including education plans, upskilling plans for internal stakeholders, policy compliance, and user awareness.

- Maintain clean vendor ledgers by driving accurate provision accounting, regular reconciliations, and timely issue resolution.

- Actively drive Vendor and Stakeholder engagement to ensure timely resolution of queries and strong relationship management.

Governance, Compliance & Assurance

- Establish strong checks and controls to mitigate operational and compliance risks in invoice processing and vendor payments.

- Oversee helpdesk operations, PO validations, and vendor query management to drive process transparency and customer satisfaction.

- Monitor adherence to company accounting policies, DOA, GST/TDS requirements, and other regulatory norms.

- Review and approve exceptions or escalated cases, ensuring sound judgment and policy compliance.

- Lead internal control testing, support audits, and drive closure of audit observations within defined timelines.

Process Improvements & Digital Enablement

- Leverage ERP and automation tools to improve invoice touchless processing, streamline reconciliations, and enhance reporting capability.

- Collaborate with IT and Procurement to address systemic issues, support ERP enhancements, and lead transformation initiatives.

- Monitor key AP metrics and dashboards, identify bottlenecks, and implement process improvements to drive operational excellence.

Team Development and Management

- Identify training needs, facilitate skill development programs, and enhance team competencies.

- Implement structured mentorship and leadership development initiatives.

- Address team concerns, provide guidance, and create opportunities for professional growth.

- Foster a culture of collaboration, accountability, and continuous improvement.

- Encourage participation in team-building activities and employee engagement initiatives.

Team Size Handle ~ 80-90