Description:
Main Purpose of the Role:
As Chief Manager / AVP Product Tech, you will lead the Product Implementation & Project Execution function, responsible for end-to-end product launches, transformation initiatives, and governance across systems. You will collaborate with cross-functional teams including Product Development, Actuarial, Business Solutions, and Enterprise Technology to drive strategic change and deliver high-impact outcomes.
Key Accountabilities & Responsibilities:
Product Launch & Execution:
- Drive and oversee product launches across platforms and systems
- Lead automation initiatives and manage UAT cycles
- Ensure efficient execution by managing dependencies and aligning with product-specific requirements
- Establish outcome-oriented program portfolios with strong governance
Strategic Leadership & Governance:
- Manage senior stakeholders across departments
- Develop and share best practices in project management, system development, and product launch processes
- Identify and lead cost-reduction opportunities through automation and process innovation
System & Process Innovation:
- Set up product rules and logic to minimize defects
- Design mechanisms for faster and accurate value testing across systems
- Engage with internal teams (Products, Actuarial, Technology, UW, Claims, Customer Service) for continuous improvement
Audit & Compliance:
- Ensure adherence to internal and regulatory compliance standards
- Prepare RMC and Board-level decks for product governance
Cross-Functional Collaboration
Work closely with:
- Product & Pricing
- IT
- Legal & Compliance
- Underwriting & Operations
- Analytics
- Distribution
Experience & Qualifications:
- 710 years of experience in life insurance product implementation and cross-functional project delivery
- Deep understanding of life insurance products and policy administration systems (e.g., Life Asia or equivalent)
- Proven track record in managing SDLC or Agile projects
- Strong analytical, communication, and presentation skills
- Proficiency in Excel and PowerPoint
- Self-driven, structured, and highly accountable with a passion for driving change
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