HDFC Life Insurance - AVP - Program Manager

PURPOSE OF THE JOB

1. Learning & Development (L&D):

- Collaborating with the L&D content team to align business needs with training modules.

- Gathering insights from sales teams to identify training gaps.

- Designing and execution of training sessions to improve productivity and sales outcomes.

2. Technology:

- Partnering with technology teams to translate business requirements into system enhancements.

- Ensuring smooth adoption, execution, and integration of new tools across stakeholders.

- Driving digital enablement initiatives to support sales effectiveness.

3. Marketing:

- Working closely with marketing teams to align campaigns with business priorities.

- Leveraging customer and sales insights for effective targeting.

- Ensuring consistency of messaging across channels to drive walk-in conversions.

4. Branch Operations:

- Partnering with branch ops to enhance branch efficiency and customer experience.

- Monitoring improved walk-in conversion rates through structured initiatives.

- Development and implementation of process improvements based on stakeholder feedback.

Business Drive with Stakeholders:

- Acting as a bridge across L&D, Technology, Marketing, and Branch Operations to ensure business objectives are met.

- Ensuring cross-functional collaboration, timely execution, and measurable impact on sales growth and efficiency

DUTIES & RESPONSIBILITIES:

- Main duties, tasks and responsibilities of the role" Drive and manage the Transformation program parameters with stakeholders

- Developing new initiatives and tracking progress; on the key Sales Tech and Marketing activities.

DUTIES & RESPONSIBILITIES:

1. Drive and manage the Transformation program parameters with stakeholders

2. Developing new initiatives and tracking progress; on the key Sales Tech and Marketing activities.

KNOWLEDGE:

1. Knowledge of Agency Business, understanding field requirements

2. Good Communication Skills

3. Good understanding of sales practices and mobility tools

4. Understanding of Agency channel dynamics.

WORK RELATED SKILLS:

1. Planning Ability

2. Strategic bent of mind

3. Executional excellence

4. Good Know how of Technological skills around Marketing & Sales Functions

6. Communication and presentation skills

7. Good understanding of sales practices and mobility tools