Designation : Head - Theme Park Development

Location - Chennai

Grade - Full-time

About the Role:

We are looking for a dynamic and experienced professional to lead the end-to-end setup of an Ice Cream Theme Park (concept development to operational launch) - a unique blend of entertainment, family attractions, and dessert innovation. This is a ground-up role for someone who can manage concept execution, site development, vendor coordination, regulatory approvals, creative design implementation to ensure a seamless and engaging guest experience.

Key Responsibilities:

1. Concept & Theming

- Translate the park's vision into a cohesive guest experience and layout.

- Develop and oversee themed zones, attractions, landscapes, and dcor.

- Ensure rides, attractions, and facilities align with safety and operational requirements.

2. Project Planning & Execution

- Lead the setup and rollout of the ice cream concept within the theme park, including layout, design, and infrastructure readiness.

- Collaborate with architects, designers, vendors, and contractors to ensure timely project completion.

- Develop detailed project timelines, budgets, and implementation plans.

- Oversee equipment procurement, installation, and compliance with health and safety standards.

3. Concept & Brand Development

- Work closely with marketing and supporting teams to align the concept with the park's overall theme and guest experience.

- Ensure all branding, visual design, and product presentation adhere to brand guidelines.

- Identify innovative ideas for menu presentation, kiosk design, and customer engagement.

4. Operations Readiness

- Establish Standard Operating Procedures (SOPs) for daily operations, including production, hygiene, and customer service.

- Lead hiring, training, and onboarding of the operational team.

- Coordinate with supply chain for raw material sourcing, cold chain management, and inventory control.

- Conduct trial runs and soft launches before official opening.

5. Stakeholder Management

- Liaise with internal stakeholders and external partners.

- Present regular progress reports to management and flag potential risks or delays.

- Ensure all licensing, food safety, and local authority approvals are in place.

6. Quality & Compliance

- Enforce food safety and theme park compliance standards.

- Conduct regular audits to ensure operational excellence post-launch.

7. Guest Safety Oversight

- Ensure all rides, attractions, and public areas adhere to safety standards.

- Monitor crowd management, queuing systems, and public movement to ensure smooth operations.

- Identify potential hazards and implement preventive measures.

- Safety is the responsibility

- Ultimate responsibility for guest safety lies with the Head, ensuring a safe and secure experience for every visitor.

Qualifications & Experience:

- Bachelor's or Master's in Engineering, Architecture, or Hospitality

- 8-15 years in theme park or large-scale entertainment setup

- Hands-on experience managing multi-vendor projects

- Strong knowledge of rides, attractions, F&B, retail, and guest services

- Certified in project management and safety compliance