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Description:
About the job
Function as a part of the International Business Division Team.
The primary responsibility is to work with Senior Account Director to serve as a liaison between Hansa and its clients, with responsibility for team revenue, along with appropriate high levels of service to Clients.
OVERALL RESPONSIBILITIES:
Project Management:
- Leading all responsibilities on project execution.
- Forming complete understanding of clients research problem.
- Developing/ localizing research instruments like screener, discussion guide, research stimulus materials, secondary market information to support project objective.
- Leading briefing and training of data collection teams
- Conducting In-depth Interviews, Focus Group Discussions, Ethnographies etc.
- Micro-level monitoring project of data collection and ensuing quality controls on the project.
- Identify issues and provide timely actionable solution to data collection team.
- Qualitative Data Analysis and Reporting insights to client.
Client Servicing:
- Swift in managing all communication with client
- Working closely with client during all aspect of project life cycle
- Providing relevant market information to client to make them comfortable with understanding of local markets
- Proactive in discussing issues and providing actionable solutions
- Attending client during field visits and ensuring all aspects of client visit run smoothly
- Active team player and of supporting character
ESSENTIAL SKILLS/COMPETENCIES
The essential skills/competencies this position should have in order to accomplish the job results and to perform the job duties.
- Proficient in working on Microsoft Office Suites
- Excellent communication skills, written and spoken
- Good Inter-team management skills
- Excellent at deriving qualitative insights and smart at constructing research report and presenting to clients.
- Open to travel across India for project management and client visits
- Exposure to servicing international clients would be preferred
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